The AI that runs your operations so you don’t have to.
Streamline communications from email, SMS, WhatsApp, Airbnb, and more into a single Agentic AI inbox. Using advanced automation and continuous learning, our system prioritizes urgent messages, provides instant, tailored responses, and even suggests upsells. Never miss a booking or an opportunity to exceed guest expectations again.
Engage and delight guests from the moment they book with personalized upselling powered by Agentic AI. Our self-learning algorithms anticipate guest desires—whether it’s a room upgrade, spa package, or sightseeing tour—and offer them at the right time. Optimize your property’s revenue potential without lifting a finger.
Did you know 65% of operations managers feel overwhelmed by manual tasks? Let Agentic AI lighten the load. We automatically detect issues or guest requests within incoming messages, create tasks, and even assign them to the right team members—so you can focus on what truly matters: delivering exceptional guest experiences.
Botel Al doesn't just help - it replaces entire roles in your property management workflow.
Automatically assigns tasks, schedules cleans, and coordinates vendors - like a full-time ops manager.
Answers questions, shares check-in info, and handles messages — instantly and accurately.
Assigns the right vendor at the right time, based on real-time availability and location.
Offers upsells like early check-in or late checkout and nudges guests at just the right time.
Encourages 5-star reviews and flags unhappy guests so you can take action before checkout.
Learns from your past messages and training, so the Al improves with every conversation.
When a guest asks something the AI doesn’t know yet, we don’t guess—we ask. Our “Action Needed” prompt highlights the few moments where your input truly matters. Once you answer, the AI learns instantly and responds automatically from then on. It’s how Botel AI gets smarter with every guest — and why your inbox gets quieter every day.
Control exactly what your AI shares — from check-in instructions to Wi-Fi and addresses. Keep details hidden until the guest is booked, close to arrival, or checked in. It’s all customisable, right down to the message timing.
Stop relying on rigid, one-size-fits-all templates. Agentic AI crafts dynamic, context-aware responses that convert inquiries into bookings, prevent negative reviews, and spot upsell opportunities before you do. By continually learning from each guest interaction, our platform ensures your property’s communication feels personal, professional, and perfectly on-brand.
Agentic AI scans public reviews, private feedback, and direct messages to create actionable tasks on your hospitality Kanban board—whether it’s a housekeeping follow-up or a thoughtful apology. Automated yet personalized replies highlight your genuine care while saving precious time. Never miss a review or an opportunity to build guest loyalty again.
From instant replies to human backup, our AI uses a smart hierarchy to ensure your guests always get the right answer.
We instantly check your listing descriptions, amenities, and custom fields for an answer.
If not found, we look through your uploaded Files like PDFs, manual answers, and Botel-hosted text.
The AI searches historical messages from similar guests and situations.
If there's still no match, we escalate to you. Train the AI with one click and never repeat it again.
Secure your spot on the cutting edge of travel and leisure management. Sign up for early access to Book.ly's beta program and be the first to explore our innovative booking solutions. Enter your email to join our waitlist and revolutionize how you connect with your guests.
